
Global Blue to support Microsoft D365 POS
Despite the many crises and unrest around the world, tourism is projected to set new records in 2025. More and more people, especially from America and Asia, are visiting Europe and, in addition to the usual bookings for countless sightseeing hotspots, are also a significant factor for the retail sector. Global Blue offers TAX Free solutions specifically designed for this target group to make processing at the POS even more convenient and efficient.
Today's customers expect a fast, secure and seamless shopping experience from start to finish. By integrating Global Blue to support Microsoft D365 POS, retailers can offer a faster and secure service at the checkout, improving customer experience and increasing tax free sales. IC2 Integra provides a new way to issue tax-free documents and save purchase and travel data on mobile devices from anywhere in the store: No more queues at the checkout, automatic issuing of Tax Free documents directly to the payment device, automatic recognition of international shoppers, enabling shoppers the usage of Tax Free if they are eligible and issue the Tax Free documents within 30 seconds.
As an expert for the Microsoft Commerce POS solution, we offer this integration for all POS variants of D365 Commerce together with Global Blue: Store Commerce App, mPOS and cPOS.
If you use D365 Commerce, you can provide your customers with additional services via the Global Blue integration:
- Direct VAT deduction and refund
- Easy handling and quick authorisation
- No additional filling out of TAX Free forms
- Recognition of authorised customers
- Secure and PCI-compliant processing
- Added value for your customers
To avoid missing out on eligible shoppers, we advise you encourage your customer service representatives to identify eligible customers at checkout. This will result in increased checkout rates, a better customer experience and higher satisfaction. SecureCard Capture enables automated credit card data capture to improve in-store processes and enhance the customer experience. The benefits include an increase in return rates, a faster and better customer experience, and a secure and PCI-DSS compliant process.
Let us illustrate how effective this approach can be. Contact us and we will be happy to advise you. Find more information www.globalblue.com