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Challenge
Bona me, the family-led hospitality chain, was looking for an easy and uncomplicated operating POS concept with RFID cards.
The concept behind it: To spoil guests with fresh Turkish/Kurdish kitchen in a relaxed, modern atmosphere and to simplify the ordering and payment process in the quickest and easiest way.
Since the opening of the first store in 2009 further locations have been opened up i.e. in Köln Deutz and Hamburg and also franchised let outlets in Dortmund and Hannover are now being opened up. Further openings of additional restaurants are already planned.
Solution
Together with Bona Me, MS POS has designed the kitchen terminals and opened up the concept, so that every station is provided with an own pager. Therefore, all drinks and food can be ordered at the same time. Long waiting times are thus reduced to a minimum.
The new generation of software has moreover a built-in kitchen monitor, a central Web Management and will be able to map different operation scenarios in the same solution.