Efficient and flexibly adaptable processes in the head office and individual consultation with the help of the IT system were the main focus when selecting a new ERP and POS system. The introduction of Dynamics AX 2012 R3 including POS brought this comprehensive, individual and global view.
MS POS implemented a lean version of AX Modern POS for the cash register.
The shop assistant together with a costumer could pick the product directly at the tablet. Real-time information on all stock levels was invaluable as well as the implementation of the omnichannel approach: Store, eCommerce, Click and Collect, Store Transfer etc.